Refund Policy

Last Updated: March 2025

1. Satisfaction Guarantee

At NerveCalm, we stand behind the quality of our products. We offer a 60-day satisfaction guarantee on all purchases made directly through our official website.

2. Refund Eligibility

To be eligible for a refund:

• The request must be made within 60 days of the purchase date
• The product must have been purchased directly from our official website
• You must provide your order number or proof of purchase

3. Refund Process

To request a refund:

1. Contact our customer service team at support@nervecalm.com or call 1-800-NERVECALM
2. Provide your order number and reason for the refund
3. Our team will guide you through the return process if applicable

4. Refund Timeline

Once we receive your return or approve your refund request:

• We will process your refund within 3-5 business days
• The refund will be issued to the original payment method used for the purchase
• It may take an additional 5-10 business days for the refund to appear in your account, depending on your financial institution

5. Shipping Costs

Shipping and handling charges are non-refundable. If a refund is issued, the cost of return shipping will be deducted from your refund unless the return is due to our error.

6. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 14 days of receipt. We will replace the product or issue a full refund, including shipping costs.

7. Exceptions

Some items are non-refundable, including:

• Digital products
• Personalized or custom-made items
• Products marked as non-refundable at the time of purchase

8. Contact Us

If you have any questions about our Refund Policy, please contact us at: support@nervecalm.com